Rocket CRM has unveiled a new phase of enhancements to its automation framework, reinforcing its commitment to advancing ...

Rocket CRM has rolled out a series of intelligent updates aimed at strengthening customer relationship management by refining ...

Customer Relationship Management is the stuff of which future “Dilbert” strips are made. Of considerably more use is Julie Olley’s How to Deliver Excellent Customer Service: A Step-by-Step Guide for ...

The companies that win today are those that carve out a niche, master their craft within that space and build systems that ...

Customer experience: the foundation of modern relationship management Historically, banks in Ghana have placed heavy emphasis on relationship officers - personal bankers whose role is to retain ...

Salesforce, Inc. (NYSE:CRM) is one of the Oversold Fundamentally Strong Stocks to Buy Now. On August 7, Sprout Social ...

Does the AI solution provide your customers with a more personalized experience, or does it just infuriate them further?