Amazon sometimes issues “return-less refunds” on low-cost or awkward-to-ship items because it’s cheaper to refund you than to ...

If you order something from Amazon and don't want it, the return process is pretty clear: Just get a return label and send that thing right back. But for Amazon Fresh, the online giant's ...

It’s hard to imagine life without online shopping. We've grown so accustomed to ordering everything from groceries and shoes to electronics and pet food with a few quick taps on our phones that it's ...

Amazon is well known for its customer-centric approach and commitment to providing a seamless shopping experience. One of the ways that Amazon achieves this is by offering free returns with no box, ...

With the addition of Staples’ locations, Amazon now has over 8,000 drop-off locations for returns in the U.S. In-person returns can also be conducted at Kohl’s, The UPS Store and Whole Foods.

Amazon is running a pilot program with some Staples stores for its customers to drop off items they'd like to return to the online retailer, usually at no cost to the customer. The program is similar ...

Consumers will have one more option for shipping off their Amazon returns: a visit to Staples. The tech giant announced Wednesday it will collaborate with Staples to allow shoppers to drop off returns ...

Amazon's extended July Prime Day event has come to an end. This year, instead of just two days of solid deals, the sale ran for four days. That's an extra couple of days to fill your cart with ...

AMZN is consumer friendly and is opening more locations where customers can return merchandise. Initially UPS picked up merchandise for free and then additional national retailers joined in accepting ...

After ordering two packs of 11-inch, rope-woven storage cubes from Amazon.com recently, I found that the resulting cubes were, in fact, 11-by-10.5-by-10.5 inches. Alas, they weren’t what I expected. I ...

We’ve all been there, making what feels like a hundred Amazon returns. While the process is usually straightforward, misplacing the QR code or not having it ready when you need it is a nightmare.