Christmas gift returns are a sign of the holiday season with retailers expecting up to a post-holiday 35% increase in returns ...

Amazon's distribution network is huge and complex, and often, restocking returned items just isn't worth it for the company.

Learn how top retailers handle gift returns, from deadlines to restocking fees, and get tips for exchanging or returning ...

If you need to return any gifts purchased during the holiday season, each store has their own policy. Here's what a few major ...

Amazon is attempting new measures to get customers to return fewer of their online orders, including charging a fee to return items to UPS stores. For decades, Amazon built its business by creating ...

Kohl’s has been an easy drop-off point for items that had to be returned to Amazon. But that may be coming to an end. The company confirmed in a statement that it was “conducting a test” at certain ...

Some shoppers now see a USPS doorstep-pickup as an Amazon return option—schedule a free pickup, print a label, box it, and USPS grabs it Amazon’s label-free, box-free drop-offs (Whole Foods, UPS Store ...

Winn-Dixie has expanded Amazon return kiosks across Florida, giving shoppers the option of box-free returns at the grocery store.

It’s not unprecedented for Amazon to be accused of using software to manage worker productivity, and the impacts on workplace ...