Microsoft has lowered the monthly price of its Azure Standard support plan while also reducing the "critical" case response time under that plan, according to an announcement this week. The price is ...

It's not just Azure, though Azure support is a big culprit. So what can Microsoft do to fix it, and why is the answer AI? Microsoft Azure has been wildly successful. What started as a weird ...

In a blog post, Microsoft stated that it had provided the Israeli military with software, professional services, Azure cloud storage, and Azure AI services, including language translation. Microsoft ...

In the rapidly evolving landscape of generative AI, business leaders are trying to strike the right balance between innovation and risk management. Prompt injection attacks have emerged as a ...

When a Microsoft customer service agent like Azure support escalation engineer Michael Simons takes a case out of his queue, he never knows what kind of inquiry will appear in his chat window. Will it ...

Microsoft’s current developer strategy is perhaps best described as pragmatic: Meet developers where they are, not where Microsoft thinks they should be. Redmond has put aside old rivalries, open ...

Tech support scams have always been a problem, but they typically were located on small web hosting services throughout the world. Researchers have now observed these scams increasingly moving towards ...

The Microsoft Product Support Reports utility offers the ability to select the particular scenarios for which system configuration data will be collected: General, Internet and Networking, Business ...