Customers are vital to any business, and customer relation management (CRM) systems can help you maximize every interaction. We help you choose the best CRM for your business among our top-tested ...

Our research shows that Zendesk is the best CRM for customer database functionality, offering robust customizability and lots of contact management features, all packaged into an easy-to-use platform.

If you own or manage an e-commerce business, you understand the importance of organizing customer interactions and data. No matter what you sell, CRM software can help you do just that. With the right ...

To continue reading this content, please enable JavaScript in your browser settings and refresh this page. As the remaining half of 2025 unfolds, small businesses ...

When the World Wide Web was first unveiled to the public in 1993, it seemed poised to offer future generations limitless potential when it came to information and communication. With the advent of the ...

If you run or are starting a businesses, the best ingredient for success isn’t what accounting software you use, your hiring practices, or your office layout — it’s how you deal with your customers.

business.com’s team of experts regularly test, evaluate and compare business solutions to identify the best software and services across industries. These independent investigations involve extensive ...

An insurance customer relationship management (CRM) software is a solution that helps insurance agencies, providers, or brokers manage all business tasks while maintaining high customer service. From ...

Your Customer Relationship Management (CRM) tool is by far the most important part of your RIA firm’s tech stack. A recent study showed out of several hundred RIA firms surveyed, 94% of respondents ...

A healthcare CRM is customer relationship management software specifically designed for use in the healthcare or pharma industry. Doctor’s offices, clinics and hospitals use these specialized CRM ...

Varvara Budetti is a deputy editor of data and automation at Forbes Marketplace. She specializes in leveraging automation and data-driven insights to enhance editorial workflows and content strategy.