A successful business is based on its capability to maintain the relationships it has with customers and a properly planned CRM system is the key to this process. CRM design is not just about pretty ...

Now that mobile app developers have the basics of user-friendly design down, we’ve moved into the m-commerce industrial age, according to Pradeep U.N., Symphony Teleca’s vice president and global head ...

Security concerns are changing the way companies approach their customer relationship management (CRM) platforms. The assumptions of a decade ago, where protection was bolted on post-implementation or ...

I have spent much of the past eight years working with CRM systems. Although I have a lot of faith in the promise of CRM, I believe that the realization of that promise requires a mind-set and a ...

Salesforce.com lifted the curtain on Salesforce Lightning today, the completely redesigned version of its core CRM product. As is often the case with Salesforce, the announcement included several ...

John Leombruno, CEO of OkRx, shares how his company is working to improve PSP strategy and operations in Canada. He also discusses the impact of COVID-19 on PSPs, digital transformation, clinical ...

This discrepancy between valuation and performance may suggest that investing in ORCL and CRM stocks is preferable to buying ...

Rest Easy Pest Control announced the implementation of an internal customer relationship management (CRM) system developed under ...