Customer relationships have outgrown the era of static spreadsheets and manual tracking. Every click, call, and conversation now carries strategic value and the right CRM software ensures none of it ...

The best CRM software is generalized sales tools that allow businesses of all sizes to manage and track customer interactions and streamline processes. The software offers a mix of core and advanced ...

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Jeff is a writer, founder, and small business expert that focuses on educating founders on the ins and outs of running their business. From answering your legal questions to providing the right ...

Every business can benefit from a customer relationship management (CRM) system; however, the needs of small to mid-sized businesses (SMBs) often differ significantly from those of enterprises. Not ...

Developing strong customer relationships is a priority for businesses of all sizes. And one of the best ways to do this is by using customer relationship management (CRM) software. CRM software can ...

Katherine Haan, MBA, is a Senior Staff Writer for Forbes Advisor and a former financial advisor turned international bestselling author and business coach. For more than a decade, she’s helped small ...

I'm going to try something new. I've never done this before. Let me know if you think this is a good way to proceed. I've now published the two parts of The CRM Watchlist 2012 Winners that cover the ...

To read this in the proper Watchlist mood, listen to what my fellow Playaz compadre and CRM thought leader Brent Leary tweeted to me yesterday while calling me Paul "Purple Haze" Greenberg. You'll get ...