Oracle CRM On Demand for Partner Relationship Management has integrated a social application that gives users a sense of what customers, partners and employees are saying about a particular sale or ...

When you look at the modern business environment, you will see how growth no longer depends only on marketing reach or ...

Chime CRM is designed specifically for the real estate industry, providing a robust set of tools for managing leads, ...

Law firms are always investing in building “relationships,” says Geoffrey Hyatt, CEO of Contact Networks. “From the moment a novice joins the firm until he or she becomes senior partner, it’s ...

PRESSADVANTAGE – Rocket CRM has announced continued development and refinement of its Missed Call Text Back functionality, reflecting broader changes in how organizations manage inbound communication, ...

REDMOND, Wash. — July 24, 2008 — Microsoft Corp. today announced that HomeVestors of America Inc., recognized nationally for its slogan “We Buy Ugly Houses,” has chosen Microsoft Dynamics CRM 4.0 to ...

The first step towards real CRM is to track each "touch" of the customer or prospect as a separate record, or "campaign member." Here's expert advice on how to track and measure the source of your ...

Jennifer Simonson is a business journalist with a decade of experience covering entrepreneurship and small business. Drawing on her background as a founder of multiple startups, she writes for Forbes ...

Sure, SSO and other identity management infrastructure will tell you who someone is. But managing the semantics for people as they are added to your CRM system? That's a little harder. In the early ...