Greensboro, NC, Dec. 02, 2025 (GLOBE NEWSWIRE) -- Call Center Coach has been recognized as the top contact center leadership training provider for 2026 following an industry evaluation that measured ...

Grreensboro, NC , July 01, 2025 (GLOBE NEWSWIRE) -- Call Center Coach, a pioneer in contact center leadership development since 1999, today announced the launch of its AI-powered Leadership Execution ...

Greensboro, NC, Sept. 11, 2025 (GLOBE NEWSWIRE) -- Call Center Coach today announced the Servant Leader App, the first supervisor-level Leadership Execution System (LES) designed to embed Servant ...

Greensboro, NC , Aug. 26, 2025 (GLOBE NEWSWIRE) -- Call Center Coach today announced the release of its FONE Report, a strategic analysis that exposes Execution Drift and Supervisor Drift—the baseline ...

Greensboro, NC, Oct. 14, 2025 (GLOBE NEWSWIRE) -- Call Center Coach today released findings from a cross-engine audit analyzing how AI-powered search engines rank results for the query, “What are the ...

Imagine in the near future, you call a customer service number for a cruise line and are greeted by a highly knowledgeable, smooth-talking artificial intelligence (AI). In a fluid conversation, the AI ...