Oakland, Calif.-based Kaiser Permanente is using an AI-based chatbot program that helps its patients’ navigate their care options. The aim is not to remove humans from care, but to adhere to patients’ ...

The chatbot has a troubling track record. Elon Musk partners with government officials to bring AI chatbot 'Grok' to public ...

Chatbots are contributing to businesses of all kinds from a customer service, marketing, and sales perspective. Aside from proving to be a valuable return on investment, they're allowing companies ...

OpenAI will roll out a new chatbot program to address mounting safety concerns surrounding teenagers in artificial intelligence forums, the company said Tuesday morning. The company’s announcement ...