Figuring out how to get support as a customer can be challenging. But with Chime — a fintech company that offers banking services purely online — contacting customer service is straightforward.

CHICAGO (CBS) – A Chicago teacher's trip to Italy was ruined by a bogus $1,200 charge. It's the latest saga for a repeat target: an online financial company called Chime. After failing to convince ...

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A wave of digital-first challengers to traditional banks has attracted millions of customers with free accounts and hassle-free sign-ups. But a recent report highlights some risks of entrusting money ...