Meet Elizabeth Garber, part of a growing number of managers whose brief is 'customer experience'. What does she do? Well, it's a role that's still evolving. She ...

The Client Experience Manager leads a high-performing team of Client Experience Account Managers and a Digital Solutions Planner to drive client satisfaction, retention, and revenue growth. The ...

An effective CX program depends in no small part on having the right manager in place to lead the way. An effective customer experience program depends in no small part on having the right manager to ...

When it comes to delivering on the client experience, Tom West said it should be "an elevated experience." As senior partner at Virgina-based Signature Estate & Investment Advisors and the head of an ...

Origin Acoustics has announced the promotion of Miranda Grantham to national sales director and the appointment of Geena Sanchez as its new customer experience manager, strengthening its commitment to ...

Opinions expressed by Entrepreneur contributors are their own. Running an agency is challenging. Senior management juggles everything — sales, human resources, marketing and more. No matter how busy ...

The other interviewees have found themselves in quite the Sticki situation. We hope there's no Tenison between them and the agency ...

BERLIN - SEPTEMBER 10: A model greets shoppers at the Louis Vuitton luxury store during the Vogue Fashion's Night Out at the KaDeWe department store on September 10, 2009 in Berlin, Germany. (Photo by ...