Meet Elizabeth Garber, part of a growing number of managers whose brief is 'customer experience'. What does she do? Well, it's a role that's still evolving. She ...

Un métier entre le commerce et le service après vente : Customer success manager : il y a une vie après le commerce. Pexels. Customer success manager : les missions du métier Si les tâches du Customer ...

The Client Experience Manager leads a high-performing team of Client Experience Account Managers and a Digital Solutions Planner to drive client satisfaction, retention, and revenue growth. The ...

Il ne suffit pas de dire que « le client est roi » pour que ce dernier soit satisfait. De nombreuses entreprises affirment que toutes leurs actions visent l’objectif d’une bonne expérience client, mai ...

Opinions expressed by Entrepreneur contributors are their own. Running an agency is challenging. Senior management juggles everything — sales, human resources, marketing and more. No matter how busy ...

BERLIN - SEPTEMBER 10: A model greets shoppers at the Louis Vuitton luxury store during the Vogue Fashion's Night Out at the KaDeWe department store on September 10, 2009 in Berlin, Germany. (Photo by ...

SPRINGFIELD, Mo.--(BUSINESS WIRE)--Classy Llama, a leader in digital consulting, ecommerce, and integration solutions, announces the addition of Adobe Experience Manager (AEM) to its growing expertise ...