As part of Ahlibank's overall customer experience strategy, the bank has introduced a state of the art Complaints Management System to improve response times to customer complaints and the efficiency ...

Reserve Bank of India (RBI) on Monday launched a Complaint Management System (CMS) to smoothen its grievance redressal process by seamlessly allowing customers and banks and other RBI-regulated ...

The web tool the Consumer Financial Protection Bureau uses to track consumer complaints about financial firms and their products should improve its identity management controls, according to the ...

THE Anti-Red Tape Authority (ARTA) said it has introduced a digital system that will field complaints to the public on needlessly complex government transactions. At the soft launch of the system on ...

New Delhi: The Reserve Bank of India (RBI) launched a Complaint Management System (CMS), on Monday, for the public to lodge their grievances and complaints against entities regulated by the Central ...

ISLAMABAD: Federal Ombudsman Syed Tahir Shahbaz has inaugurated an instant complaints resolution mechanism through the integrated Complaint Management Information System (CMIS) in federal departments ...

A DIGITAL platform has been launched to streamline, standardize, and strengthen the handling of public complaints against inefficient or corrupt practices in government service delivery. During Monday ...

The commerce ministry today launched a Central Complaint Management System (CCMS) in order to protect consumers from fraud from purchasing goods and services from e-commerce firms. The platform will ...