In 2025, more and more customer relationship management (CRM) software platforms are adding AI tools to their services. The goal, of course, is to save sales teams as much time as possible through ...

PRESSADVANTAGE – Rocket CRM has announced the launch of an innovative communication tool designed to address missed customer interactions, further enhancing operational efficiency for businesses of ...

Customers are vital to any business, and customer relation management (CRM) systems can help you maximize every interaction. We help you choose the best CRM for your business among our top-tested ...

Another business that sees CRM as a crucial link between it and its customers is Honeylove in Los Angeles. While the women’s ...

The customer is king in this hyper-competitive market. That means they deserve more than the best products or services. Building strong client relationships is also crucial for any business. Clients ...

'ZDNET Recommends': What exactly does it mean? ZDNET's recommendations are based on many hours of testing, research, and comparison shopping. We gather data from the best available sources, including ...

Since its earliest days, the goal of CRM technology has always been to help companies better address customer needs. Over the decades, companies have spent trillions on software, hardware, and ...

During my days as a consultant, I have come across many customers faced with the dilemma of whether to invest in an existing customer relationship management (CRM) tool or build their own. The major ...

Learn how to create an effective CRM strategy in 8 easy steps to boost customer relationships, streamline processes, and drive growth. Customer relationship management is vital for any business ...

Salesforce ($CRM) has entered a deal to acquire Doti, a fast-rising Israeli startup known for its AI enterprise search ...

Salesforce ($CRM) has signed a deal to acquire Spindle AI, a fast-growing startup known for its autonomous decision-making ...

I’ve been writing and editing technology articles for more than seven years, most recently as part of PCMag's software team. I am responsible for content in the AI, financial, graphic design, ...