Have you ever waited on the line for a customer care representative to help place that very important order right before Christmas, or help you figure out how to resolve a technical issue with your ...

It's easy to overlook customer care services. In the grand scheme of your operations, it seems like a small piece of a much larger puzzle. However, inbound customer care is critical to the reputation ...

Understanding your customers, listening to feedback and empowering employees with the right technology will go a long way to satisfying customer needs. It's a customer-centric world. The call center ...

ROYAL OAK, Mich., Oct. 8, 2024 /PRNewswire/ -- A leading national automotive dealership group representing 16 of the best automobile brands across 50+ locations in the U.S., has successfully expanded ...

(MENAFN- PR Newswire) ATLANTA, Feb. 8, 2021 /PRNewswire/ -- Lingo Communications ("Lingo"), a leading global Cloud/UC and managed service provider, today announced that it recently implemented its own ...

PHOENIX--(BUSINESS WIRE)--Valor Global, a leading provider in world class call center solutions to customers around the world, has announced its acquisition of DRS Services USA, a top healthcare and ...

Developing and nurturing a customer care culture is one of the hottest button topics among executive-level managers. But it’s not merely a trend. Being capable of providing remarkable customer care ...

Lingo Communications (“Lingo”), a leading global Cloud/UC and managed service provider, today announced that it recently implemented its own Cloud Contact Center solution to manage its Customer Care ...