KNOXVILLE, Tenn., July 09, 2025--(BUSINESS WIRE)--Vehlo, a leading provider of integrated software and financial solutions for the automotive repair industry, today announced its acquisition of Total ...
LAS VEGAS--(BUSINESS WIRE)--At AWS re:Invent, Amazon Web Services, Inc. (AWS), an Amazon.com, Inc. company (NASDAQ: AMZN), today announced new generative AI capabilities in Amazon Connect, AWS’s cloud ...
Over the last nine months, Quanta Services has installed 24,000 telematics units from Verizon Connect and plans to continue with the remainder of its 53,000-vehicle fleet. Globally, Verizon Connect ...
BOSTON--(BUSINESS WIRE)--GoTo, the company making IT management, support, and business communications easy, today announced more than 40 product enhancements to the GoTo Connect portfolio. These ...
This week, Amazon Web Services (AWS) launched enhanced capabilities for its artificial intelligence (AI)-powered assistant, Amazon Q in Connect, making it easier for contact centers to provide custom ...
The deployment of rep enablement technologies from automation to artificial intelligence (AI) can boost the efficiency of customer service representatives (CSRs) and help save money while improving ...
Recognized for Leading Team in Delivering a Superior Customer Service Experience ATLANTA, Nov. 17, 2025 /PRNewswire/ -- ...
CMSWire Connect will take place in Austin, Texas next week — a long-time coming for our in-person gathering of digital customer experience professionals. Head down to the Lone Star State. CMSWire ...
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