Gurugram, India, Aug. 11, 2021 (GLOBE NEWSWIRE) -- Hoping to develop the customer experience, companies clog people’s email inboxes with customer satisfaction surveys enquiring about their latest ...

Survey begging, driven by the pursuit of positive customer feedback, is the bane of the customer experience. We've all encountered it, whether it's servers saying they'll lose shifts if they don't get ...

Businesses today frequently turn to customer surveys to gauge customer satisfaction, gather feedback and obtain data-driven insights. However, an over-reliance on these tools often leads to survey ...

MiWay has partnered with Forum Research to conduct a Customer Satisfaction Survey starting on June 8, 2022. Interviewers from Forum Research will be at MiWay terminals, bus stops and riding buses at ...

For years, restaurant brands have relied on customer satisfaction and survey data as the ultimate measure of success. But new research from Market Force Information® reveals a costly truth: what ...

Is it time to write the obituary for the venerable customer service index survey? Growing numbers of service managers, consultants and other industry observers think it's time to pull the plug on the ...

The 2025 American Customer Satisfaction Index study found rising customer satisfaction with USDA, State, SBA and other ...