Today, businesses of all sizes increasingly rely on big data to gain insights into their customers' behaviors and preferences. However, while big data can be a powerful tool for driving business ...

Nissan Motor Co. has confirmed that the personal information of around 21,000 customers was exposed following a cybersecurity ...

Technology giant Dell notified customers on Thursday that it experienced a data breach involving customers’ names and physical addresses. Dell wrote that the information accessed in the breach ...

Under privacy law, a privacy policy is a statement or legal document that discloses some or all of the ways a party gathers, uses, discloses, and manages a customer's or client's data. Typically, ...

People who have been using Toyota’s smartphone app may have had their personal information leaked, the company reported on Friday. Around 296,000 pieces of customer information from the T-Connect ...

As businesses customize their offerings using data, customers are becoming more concerned about the management and security of their personal information. Personalization enhances customer engagement, ...

Consumers are more aware than ever about the privacy and protection of their digital identities. According to a recent Prosper Insights and Analytics survey, 64% of adults are somewhat or very ...

For all companies, such shifts underscore the need to attract, retain, and build loyalty with customers. Yet in the 2020 Achieving Customer Amazement survey, U.S. companies across a variety of ...

On September 26, 2018, a row of tech executives filed into a marble- and wood-paneled hearing room and sat down behind a row of tabletop microphones and tiny water bottles. They had all been called to ...

Dish customers are still looking for answers two weeks after the U.S. satellite television giant was hit by a ransomware attack. In a public filing published on February 28, Dish confirmed that ...

The personal information of 47.8 million people was stolen on Monday's data breach. Records stolen include customers' date of birth, SSN, and driver's license information. Since the pandemic, the ...