KYOTO, Japan--(BUSINESS WIRE)--Kyocera Corporation (President: Hideo Tanimoto) and TSI HOLDINGS CO., LTD. (President: Tsuyoshi Shimoji) are developing a new Customer Preference Management System to ...

Competition is fierce in the hospitality industry. Whether it's a hotel chain, an airline, a cruise ship company or a restaurant, businesses are utilizing the most up-to-date systems for improving ...

LONDON--(BUSINESS WIRE)--A premier data analytics and advisory firm, Quantzig, has announced the completion of its latest success story that highlights how a leading fintech industry player used ...

Marketers today often have five, 10 and sometimes dozens of unique points from which they’re gathering customer data. “It’s an overwhelming amount of data,” Kyle Christensen, vice president of Product ...

Analyzing customer data to predict future purchases can be hard. And it doesn’t help that most companies focus far too often on preference data to anticipate what customers will want next. Companies ...

Thirty-seven trillion dollars. It seems like an unfathomable number, but that’s how much the global business-to-business (B2B) e-commerce market is estimated to be worth by 2027, according to Statista ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. A customer data platform (CDP) collects data from online and ...

Customers are increasingly relying on digital-first channels to interact with brands. But that doesn’t mean companies should slack on voice channels. As the world becomes more digital, so do customers ...

Ah, mornings. For some, they involve the act of confusedly staggering and stumbling out of bed, half-delirious, and being bombarded by the blaring clarion call of all seven snoozed alarms sounding off ...

Many bankers think they can read their customers like an open book, but in fact they may need to put in some extra research time. According to a new study by the Boston consulting firm Celent, banks ...