A call center is a specialized facility that is used by organizations to handle customer interactions. All incoming and outgoing calls to customer support, telemarketing, and sales services are ...

Ideally, many customers (67%) would like to receive personalized deals or offers when shopping in-store or online based on ...

Being an outstanding entrepreneur is a herculean task. Generating consistent income from an existing business is far from ...

NICE Ltd. (NICE) is seeing some nice customer growth. The customer relations software company reported that it in 2023, it grew the number of AI deals it closed by 300%. Overall, NICE reported ...

Ensures continued excellence in delivering customer service Dubai, 14 December - Mizin, the real estate development arm of Tatweer, today announced the opening of a best-in-class, in-house Customer ...

Sometimes a brand is so successful that it’s bigger than a name-drop.

Zomato is in advanced talks with the National Restaurant Association of India (NRAI) to begin sharing customer contact ...

Savvy shoppers know, roughly, the price of staple items that frequently appear in their shopping baskets. Relatively few people, however, commit to memory the net weight of their favourite products.