Customers roam the aisles in the backroom of the Picture Frame Outlet, dwarfed by the 7- to 10-foot-long pieces of picture frame molding that are stacked in bins. Some are artists looking for the ...
What is internal customer service–what’s a good, workable definition? As a customer service trainer and keynote speaker on internal customer service, let me share how I define this “what”–and, more ...
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