(Reuters) - ServiceNow Inc and Adobe Inc said on Tuesday they will make their software systems work together in an effort to improve apps used by customer service representatives. ServiceNow has long ...

ATLANTA …Â Telecommunications services provider BTI has implemented the eQuality software system developed by Witness Systems (NASDAQ: WITS) to capture customer ...

Voiso, a global provider of AI-powered contact center software, today announced a strategic partnership with Mercatus ...

AI writing tools can help deliver exceptional customer service. Here's how to do it. Exceptional customer support leads to many benefits for businesses, including reduced churn rate, increased revenue ...

Jive Software later this month will release a version of its enterprise social software tailored for customer service tasks, the first of what it expects will be multiple products designed for ...

Customer satisfaction is crucial for the success and growth of any business. Organizations prioritizing customer satisfaction strategies are more likely to achieve higher customer retention rates, ...

A fast-growing customer support software startup is rebranding as it positions itself to take on a larger share of business technology. A fast-growing customer support software startup is rebranding ...

The most important thing about your business is your customers. Customer service software allows you to support and strengthen customer relationships. Customer service management software (CSM) is the ...

We list the best customer database software, to make it simple and easy for you to better manage your customer details. The customer may not always be right - but they are always important. For that ...

Motorola announced that it has rolled out support for Jio's 5G on ten of its eligible devices sold in India via a software update. Stand-Alone (SA) 5G technology from Jio will support 11-13 5G bands.

Jeri Frank is the Co-Founder & CEO of STRATAFOLIO, a software solution for companies that own and manage real estate with NNN leases. When you’re researching new software to help your business run ...