A customer service training manual serves as an invaluable tool for instructing your employees how to best provide top-quality service to your clients or customers. A comprehensive training manual ...

SAN FRANCISCO, CA--(Marketwire - Mar 21, 2013) - UserVoice, the complete customer engagement solution on the web, today announced a partnership with CoSupport to provide its customers with dedicated ...

In the hospitality and catering industry, customer service training is arguably the most vital category of instruction that management and employees ever receive. Businesses in this field include ...

We have all been in situations where we have been treated poorly by a food server, service manager, receptionist or product installer. The end result of such an encounter is typically a vow to never ...

Whenever customer service employees or others in customer-facing positions are working with the public, they’re onstage. This is true whether the interaction is in real time (phone call, Zoom session, ...

Opinions expressed by Entrepreneur contributors are their own. The rich, indeed, are different when it comes to their customer service expectations. Your company needs to deploy a sophisticated, ...

Professional certifications are pivotal for customer service and contact center professionals aiming to enhance their expertise, credibility and career prospects. From frontline customer service ...

Organisations are spending money on the wrong type of training. So claims Zita Richardson, partner in the Liverpool-based soft skills consultancy Motivateme. “Good customer service is central to the ...

Thank you for your cooperation with the University's efforts in improving customer service for persons with disabilities. The Accessible Customer Service online training course consists of three (3) ...

STUTTGART, Germany - Strong customer service is a business essential, even in a military environment. That's why U.S. Army Garrison Stuttgart employees and Soldiers attend customer service training.