Imagine walking through a store parking lot on your way into the store and you notice that one car’s trunk isn’t closed all the way. What would you do? Would you mind your own business, close the ...
Want smarter insights in your inbox? Sign up for our weekly newsletters to get only what matters to enterprise AI, data, and security leaders. Subscribe Now Intercom is doubling down on using ...
Customer service and support platform Intercom this week unveiled the latest phase of its mission to infuse AI into every step of customer service, introducing Fin AI Copilot, an intelligent assistant ...
In a shocking moment caught on video, two Marshalls customers admired a display of Lululemon bags when a store employee abruptly came over the intercom and demanded they leave. “Both of you, get out ...
Irish-founded tech group Intercom has parted ways with ChatGPT and opted to partner with OpenAI’s competitor Anthropic to spearhead its growth in the AI-powered customer service space. Intercom runs ...
Tidio achieves top resolution rates with its AI agent Lyro - averaging 64% and peaking at 90% in AI customer support automation. Tidio blends human interaction and AI, excelling in customer service ...
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