Twilio focuses on combining communication APIs with customer data management, offering specialized services with an AI flair. Notable features of Twilio's offerings include CustomerAI Predictions, ...
Conversational AI is how artificial intelligence will impact the communications industry most. Conversational AI refers to the use of messaging applications, speech-enabled assistants, intelligent ...
Cloud communications firm Twilio Inc. today announced a host of updates to its customer engagement platform that it said are aimed at helping businesses to establish more profitable, long-term and ...
Twilio has enhanced its customer engagement platform with new features. These were announced this week at Twilio’s Signal event. One provides a password-less approach to customer onboarding. That tool ...
Twilio, a cloud communications platform provider, has collaborated with Google Cloud to integrate Contact Center AI into Twilio Flex, a fully programmable cloud contact center platform. Google Cloud's ...
Customer engagement platform provider Twilio today at its SIGNAL 2022 event introduced Twilio Engage, Silent Network Authentication, and enhancements to its Flex and Voice products. "My conversations ...
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