Discovery, comparison and conversion can now take place in one conversation, making chat a complete buying environment.

As brands and retailers look to the future, a new frontier, called the Metaverse, holds opportunities that are largely unknown. Now at a tipping point, some experts project this new reality of virtual ...

Microsoft .NET has been widely heralded as the nextbig thing in the Internet world, but how this new technology will affect e-commerce is decidedlyless clear. According to some analysts, the answer is ...

During the pandemic, much like our working lives and our socializing, retail had to migrate solely online — and with this seismic shift, shopper expectations have skyrocketed. A smooth transaction and ...

The FTC just fired a “Made in USA” warning shot across the bow of e-commerce—this time aimed directly at the platforms themselves. In July 2025, the agency issued letters to Amazon and Walmart, citing ...

Amazon is fond of doing everything in a big way, and today it’s a tsunami of layoffs. The company, which had been expected to cut about 10,000 jobs, says it will eliminate 18,000 workers. And analysts ...

NEW YORK--(BUSINESS WIRE)--On February 1, President Trump announced the implementation of a 25% tariff on imports from Canada and Mexico and a 10% tariff on imports from China, effective February 4.

Forbes contributors publish independent expert analyses and insights. Exploring Cloud, AI, Big Data and all things Digital Transformation. Holiday shopping season is upon us, and this year is shaping ...