Despite the proliferation of real-time messaging, email continues to be critical to business comms. Make sure yours has the biggest possible impact by using the SVAN formula. The problem? We get so ...

Great emails don’t happen by accident. Follow this six-step process to write messages that connect, persuade and convert. The ...

Myra Deshmukh worked at Amazon for over a decade and taught a business writing course to other employees. She shares seven tips for improving email communication, including being concise and avoiding ...

Among the many specialized skills communications professionals rely upon every day, one is the ability to put their own unique touch on every piece they create while staying true to the brand. Of ...

Somewhere between birth and college, students hopefully have learned how to compose concise, grammatically correct and contextually appropriate emails. Often they haven’t. So, to head off 3 a.m.

Sometimes figuring out how to structure an email so people won't ignore it is tough. If you're struggling with how to do this, Harvard Business Review suggests you lay out your emails much like a ...

Informal Letter Writing: In a world where everyone finds instant messaging apps and emails the most convenient modes of communication, the charm of handwritten letters still holds a special place in ...