NEW YORK--(BUSINESS WIRE)--Thunderhead.com, a leader in enterprise solutions for customer experience and customer engagement, today announced the release of Engagement 3.0: A New Model for Customer ...
Meetings, those ubiquitous working fixtures, are often maligned as time thieves. We groan about their frequency, and one of the main complaints of some key leaders in firms I have been associated with ...
While I get set to release my newest book -- about a month from now -- I'm going to run some excerpts (maybe) and some awesome guest posts (definitely). That way, those of you starved for knowledge, ...
The University of Delaware is seeking to renew its designation as a community engaged university from the Carnegie Foundation for the Advancement of Teaching. Leading that effort is Matt Robinson, a ...
The latest data shows that around 96% of iOS users in the US are using Apple’s new privacy feature to block ad tracking. My colleague, strategy director Ben Wood, writes: “Google’s deadline to remove ...
The Simon Fraser University (SFU) community has shown a deep commitment to pursuing ecological, social and economic sustainability in all that we do—resilience and sustainability are listed as a core ...
In June 2021, the City of Victoria started a conversation by asking communities how they could be more inclusive and equitable when engaging with the public on City projects, services and initiatives.
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