Wonderchat is the all in one platform for building AI agents that deliver accurate, source-verified answers for customer service and enterprise operations. Our AI agents combine intelligent ...

Kustomer’s Integration With Shopify Plus Will Help Brands and Customer Service Agents Optimize and Personalize Customer Experiences NEW YORK, JULY 8, 2020 – Kustomer, the omnichannel SaaS platform ...

DÜSSELDORF, Germany & SAN FRANCISCO--(BUSINESS WIRE)--Cognigy, a global leader in AI-first customer service automation, announced today that it has raised $100 million in Series C funding. The round ...

NEW YORK and LONDON, April 15, 2025 /PRNewswire/ -- PolyAI, a leading provider of AI agents for enterprise customer service, today announced the launch of its latest version of Agent Studio, the world ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. When business leaders think about the digital customer experience (also referred to as CX), ...

Chatbots have proven to be an extremely versatile tool. They're currently being used by a huge number of companies that operate within different industries. Not only this, these automated assistants ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Mountain View-based enterprise customer data platform (CDP) Treasure Data ...

To meet this changing landscape, many Global 2000 enterprises are using SMS as an integral part of their mobile approach to customer satisfaction. OpenMarket's Mobile Engagement Platform is a ...

Most enterprise companies do not yet have customer journey maps in place, but more than half are building them or plan to build and use them in the future, according to recent research from Ansira and ...

Cognigy provides a market-leading enterprise-grade AI platform to build, operate and analyze the advanced AI Agent workforce that many major brands including Lufthansa Group, Virgin Pulse, Frontier ...

Series C Funding Round Led by Eurazeo Growth to Accelerate AI Automation R&D and Global Expansion DÜSSELDORF, Germany & SAN FRANCISCO--(BUSINESS WIRE)--Cognigy, a global leader in AI-first customer ...