Series C Funding Round Led by Eurazeo Growth to Accelerate AI Automation R&D and Global Expansion DÜSSELDORF, Germany & SAN FRANCISCO--(BUSINESS WIRE)--Cognigy, a global leader in AI-first customer ...

Chatbots have proven to be an extremely versatile tool. They're currently being used by a huge number of companies that operate within different industries. Not only this, these automated assistants ...

DÜSSELDORF, Germany & SAN FRANCISCO--(BUSINESS WIRE)--Cognigy, a global leader in AI-first customer service automation, announced today that it has raised $100 million in Series C funding. The round ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. When business leaders think about the digital customer experience (also referred to as CX), ...

To meet this changing landscape, many Global 2000 enterprises are using SMS as an integral part of their mobile approach to customer satisfaction. OpenMarket's Mobile Engagement Platform is a ...

Condé Nast and Deloitte Digital have teamed up to present Digital Acceleration in the Time of COVID, a nine-part series of stories from global business leaders who've charted a path through ...

NEW YORK and LONDON, April 15, 2025 /PRNewswire/ -- PolyAI, a leading provider of AI agents for enterprise customer service, today announced the launch of its latest version of Agent Studio, the world ...

Kustomer’s Integration With Shopify Plus Will Help Brands and Customer Service Agents Optimize and Personalize Customer Experiences NEW YORK, JULY 8, 2020 – Kustomer, the omnichannel SaaS platform ...

Cognigy provides a market-leading enterprise-grade AI platform to build, operate and analyze the advanced AI Agent workforce that many major brands including Lufthansa Group, Virgin Pulse, Frontier ...

NEW YORK, Oct. 3, 2019 /PRNewswire/ -- Kustomer, the SaaS platform that is reimagining enterprise customer service, today introduced KustomerIQ, embedding Artificial Intelligence and Machine Learning ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Mountain View-based enterprise customer data platform (CDP) Treasure Data ...