Walking while talking allows you to focus on the scenery instead of making direct eye contact, which helps conversations feel less intense. (Getty Creative) Maybe you’re feeling anxious about ...

Emotionally intelligent leadership isn’t just a soft skill; it’s a strategic advantage. Especially when it comes to conflict. According to research from CPP (now The Myers-Briggs Company), the average ...

For leaders, keeping your workforce engaged and happy in 2025 is more than just the pay packet, working conditions, and benefits. The social contract between employers and employees has changed ...

Most of us don’t wake up eager for a difficult conversation. By their very nature, these conversations can feel uncomfortable, challenging, and awkward. You’ve likely faced one you dreaded, put off, ...

When a friend shares a personal story, it’s natural to reciprocate with a relatable anecdote from your own life. It shows empathy, builds connection, and keeps the conversation flowing. That said, if ...

Basic truth: When conversing with other human beings, most of us are inclined to offer an uh-huh, hmmm or head nod every now and again, to let the other person know we’re hearing them and receiving ...