Key findings from the 2026 report include: Identity breaches surge, driving escalating costs Help desk hijacks emerge as a major threat AI optimism is high, but passwordless progress stalls A new ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. The help desk software market is growing rapidly as ...

Gartner Inc. has a reputation for IT cost models that many IT managers find excessively high. But Gartner’s most recent numbers for the total cost of ownership (TCO) of handheld computers could take ...

PROBLEM: Relentless calls to the help desk from users who would repeatedly ask the same how-to questions about hardware and software they needed to use in the course of their work every day. SOLUTION: ...

SEAL BEACH, Calif., Oct. 16, 2025 /PRNewswire/ -- HD Tech, Orange County's premier Cyber Lifeguard, launches its 24/7 1-800 Help Desk (877-540-1684), saving small businesses with 5–25 employees in OC ...