User experience (UX) experts agree that there is no substitute for direct observation of test subjects as they wrestle with new products, features, and enhancements. However, those observations take ...

Once upon a time, in a galaxy not so far away, there were only a few computer viruses. Little more than a curiosity to most, they were relatively rare, slow spreading and in general, more of a ...

Heuristic analysis, an e-mail scanning technique that sifts through e-mail messages for the characteristics and behaviors that are unique to spam messages, may help. Dandelions might look pretty, but ...

It is well known that laypersons and practitioners often resist using complex mathematical models such as those proposed by economics or finance, and instead use fast and frugal strategies to make ...