These days, there is a survey for pretty much anything. How likely are you to vote? How much to do you support thus-and-such candidate? How effective was the customer service you received from our ...

When it comes to customer experience and marketing strategies, being able to create effective customer surveys is a pivotal skill. These surveys serve as valuable touchpoints for businesses to gather ...

Starting off the academic term can feel a little awkward, both for students and professors. “The first day is not only challenging for me but for many students who are attending the university as a ...

If IVR survey completion rates are lower than you’d like, this post is for you. Learn the main reasons callers bail and how to fix them. IVR (Interactive Voice Response) phone surveys are a popular ...