When it comes to professional communication, texting and messaging are convenient, but they can’t compete with a well-crafted business letter. “In the digital age, we’ve become much more casual in our ...

Whether you’ve simply had a bad day or you’re nearing your breaking point over something that has happened in your office, composing a thoughtful email to discuss what’s going on is rarely a walk in ...

We live in an attention economy, where the bounds of our productivity and relationships are no longer limited by our access to information, but rather by our ability to sort the relevant from the ...

Emails are one of the most common forms of communication these days, especially in business. Whether you’re sending correspondence about a job prospect, a business recommendation, or some other ...

Crafting a good email — setting the tone, making your point and coming across professional but not out of touch — is no easy feat. Fortunately, there are ways to simplify the process, amp up your ...

Say you just got interviewed and want to cement a good impression — or make up for a less-than-perfect performance. Try writing an interview thank-you email. Following up an interview with a concise ...

Did you know that thank-you notes are so important that they have their own “National Day” on Dec. 26? This sleeper of a December holiday may not be well known, but the significance of expressing ...

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