Every year, the editors at ZDNet can't help but get in the Halloween spirit and ask us to write up our scariest bits of tech. Viruses, botnets, Larry Ellison...you get the idea. This year, though, now ...

It’s bad enough that you have to spend your Sunday with the phone wedged between your shoulder and ear, as you root through your computer’s control settings or tangle with a mess of serpentine cables ...

Working in IT and related fields is a thankless job. The average person seems to believe that anyone working in tech support is just some nerd who must be tolerated when your computer stops working ...

Forbes contributors publish independent expert analyses and insights. I write about the broad intersection of data and society. Machines are getting better and better at understanding human ...

As we approach the 2024-25 school year, it is important to us in IT Services that everyone receives the support they need. Part of that is making sure you know what steps to take in order to get that ...

Financial Operations IT provides technical support for members of the Office of the Controller and the Office of Financial Operations. We are available to help troubleshoot issues related to software, ...

This real-world example of a job description for a Technical Support Manager can help you create a job posting that will attract highly qualified candidates. It’s also useful in crafting a resume that ...

Welcome back, RedHawks! We are excited to have you back and start the Fall 2025 semester with you, but first we want you to know what your support options are should you ever need them. As we begin ...