Forbes contributors publish independent expert analyses and insights. Mark Settle is a seven time CIO and the author of two books on IT management. Perhaps Sam Altman is right. Perhaps agentic AI ...

Most top managers recognize the value of managing knowledge. In a 1998 survey of North American senior executives, 77 percent rated "improving the development, sharing and use of knowledge throughout ...

Providing tools that enable effective KM is another way to improve the performance of KM initiatives and the retention of those who manage them. Bloomfire’s platform supports KM by automating ...

Ever since the days of MySpace, it became pretty clear that social media platforms have a bright future ahead. This became further clear when networking platform Facebook was launched and became an ...

Ashok, CEO of UnfoldLabs, is an innovation veteran who believes in making the world a better place with futuristic technology products. The global market for knowledge management (KM) was worth $381.5 ...

Back in April 2015, I wrote that knowledge management “at smaller law firms is made relatively easier, not because there’s any less to remember, but that we externalize our knowledge to other people ...

A good customer experience is the result of good knowledge management. Don't believe me? Here are three arguments why. To state the obvious: A good knowledge experience is one that is efficient, ...

Configit forecasts that 2026 will mark a pivotal year for discrete manufacturing as artificial intelligence becomes deeply ...

For IT and support teams, a well-maintained knowledge base is the foundation of efficient service management. An extensive knowledge repository enables employees to quickly find answers to issues, ...

Franklin University, using data from Lightcast, estimates there were approximately 60,000 knowledge managers, which it defined rather broadly, in the U.S. as of 2023 ...