At the end of the Microsoft keynote at Enterprise Connect, there was an announcement that, effective April 1, the Teams Phone Service Level Agreement (SLA) will be for 99.999% uptime – or “five 9s” as ...
Microsoft is expanding the capabilities of Teams Phone with a new extensibility preview that allows organizations to build and integrate custom call workflows using Azure Communication Services (ACS).
Starting April 1, Microsoft will raise by 5 percent the annual commitment, monthly billing option for all new and renewing subscriptions across Buy Online, CSP and MCA-E. Microsoft plans to introduce ...
This new integration between the two solutions will empower customers with advanced call automation, cognitive services, and AI-driven insights. Anywhere365, a provider of cloud-based contact center ...
Microsoft 365 Insiders now have new Teams Phone enhancements. This is for members of the Teams Public Preview on Windows and Mac. It is focused on helping delegators and delegates manage calls more ...
Iristel is offering Operator Connect across North America, and select locations in Europe, and Africa, to dramatically simplify adding telephone services to Microsoft Teams Phone. TORONTO & NAIROBI, ...
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