John Klein is a solutions architect at CDW and an industry expert in communication and collaboration platforms. He has experience in training and education in voice, video, audio visual, and headset ...

A call is a call, whether it involves the PSTN or whether it is internal to an organization or external. I say this upfront because this piece is about how Microsoft defines Teams callers now and how ...

Microsoft announced at the tail end of last week that it plans to consolidate its cloud-based phone system geared towards small businesses — called Microsoft 365 Business Voice — with its Enterprise ...

The moves will allow Teams to gain greater feature parity with other PBX phone systems, one solution provider tells CRN. Microsoft is pushing forward on the development of new features for Teams ...

Last month, Microsoft finally shared detailed adoption numbers for Teams Phone System, noting on its earnings call that there are approximately 12 million active licenses in use. While an impressive ...

Microsoft is expanding the capabilities of Teams Phone with a new extensibility preview that allows organizations to build and integrate custom call workflows using Azure Communication Services (ACS).

Microsoft Teams Phone now lets you easily transfer a call from desk to mobile, a move designed to make staying connected easier in a hybrid workplace. Microsoft added a raft of new Teams Phone ...

The Defense Information Systems Agency and Lumen Technologies (NYSE: LUMN) are collaborating to launch a cloud-based telephony infrastructure in an effort to provide Department of Defense employees ...

ORANGE, CA, UNITED STATES, April 28, 2025 / EINPresswire.com / -- With Microsoft Teams at the heart of collaboration, businesses are now integrating voice to make it their primary phone system. The ...

Ooredoo Qatar, a key national player in one-stop ICT provision, has launched Microsoft Teams Phone as-a-service for its business customers, the first and only service provider in Qatar to do so.

The company says it is seeking to fix the issue with Teams calling on Friday, the latest in a series of issues to strike users of the Teams collaboration app. Microsoft on Friday said it was seeking ...