BUFFALO, N.Y. — A local utility company is warning customers of a possible scam involving criminals posing as employees looking for payment on late bills. National Grid put out a notice about the scam ...

Power outages were a relative footnote of this weekend's winter storm. In all, only about 43,000 customers lost power between Friday and Saturday night, National Grid reported Saturday, thanks largely ...

Syracuse, N.Y. – Central New York customers are first in line for new “smart meters” that National Grid will roll out across its Upstate territory to all 1.7 ...

National Grid is aiming to help customers better read and understand their bills with a new design. Over Memorial Day weekend, National Grid will upgrade its billing system with “an easier-to-read ...