Opinions expressed by Entrepreneur contributors are their own. Most companies know that onboarding is an important part of the hiring process, but many still underestimate just how vital it is that ...

Opinions expressed by Entrepreneur contributors are their own. There are two obvious ways to approach onboarding: by using a formal process or an informal process. However, each of these strategies ...

After more than a decade in the food service industry, my sister-in-law Jessica knows a thing or two about onboarding from both sides of the table. “Onboarding typically means bringing a new employee ...

Prioritizing your onboarding process will help ensure customers begin successfully, obtain a clear understanding of how your service or product works, and build a relationship of trust with your ...

Your initial interactions with customers can make or break their long-term relationship with your business. When building a customer onboarding program, one size does not fit all. Just as you ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. "You never get a second chance to make a first impression." It's unclear who first coined ...

In the healthcare industry, first impressions are vital. A person’s initial encounter with your facility can make or break her decision to become your patient. Healthcare is incredibly personal and ...

When done well, onboarding new clients can mark the beginning of a long-term, successful relationship. Done poorly, however, you’ll likely see clients jumping ship and finding yourself where you might ...

There’s a lot to learn in the first few days on a new job. Onboarding has been shown to increase the likelihood that employees will stay with a company long enough to become effective – but many ...

As COO of Fundamentally Games, this is the second time I've been responsible for building a team from the ground up. I'm always learning and looking to improve how we support our team, often driven ...

When your new employee accepts your offer, they’ll need to complete the necessary new-hire paperwork, including tax forms, HR ...

A successful SaaS onboarding experience does two things: A poor experience, on the other hand, is like a bad first date. You might have a great product, but if the initial encounter is unpleasant, you ...