CHARLOTTE, N.C.--(BUSINESS WIRE)--PCI Pal®, the global provider of secure payment solutions, today announced that its Agent Assist solution is now compliant with key Avaya Contact Center solutions, ...
Contact centers and BPO providers in the Nearshore and throughout the world are struggling to meet data protection guidelines, such as those issued by the Payment Card Industry (PCI), as literally ...
Datatel Communications Inc. / Datatel Inc. in Canada, a leader in IVR Payments and Payment Technology for over 25 years today announced Power Payment Links for Chat Agents. This new edition of Power ...
PCI Pal®, the global provider of cloud-based secure payment solutions, today announced the addition of Speech Recognition capability for both its Agent Assist and IVR Payment solutions. With ...
FOSTER CITY, Calif. — Guidewire Software, Inc. (NYSE: GWRE), provider of the industry platform Property and Casualty (P&C) insurers rely upon, today announced it has, for the third consecutive year, ...
PCI Pal payment security solution now rated “Avaya Compliant” with key Avaya Contact Center solutions PCI Pal’s Agent Assist uses DTMF masking technology to intercept tones and hide payment card ...