It’s impossible to read any medical practice blog or journal without hearing that “patient engagement” is on everyone’s minds. The more patient engagement you foster, the happier your patients and ...

Patient acquisition investment is vital to any medical practice’s growth, but it’s not enough to maximize revenue generation. As the shift from episodic care to ongoing or even lifelong care gains ...

1. Start seeing patients as customers. Taking care of patients is what healthcare is all about. It may be hard for some people to think of patients as customers, but they definitely are. Their choices ...

Healthcare is the business of medical relationships. However, until recently, the healthcare ecosystem has deemphasized the relationship portion of this equation. Now, healthcare innovators are ...

One of the disciplines that is not taught in dental school and rarely taught in dental continuing education is customer service. Almost every dentist would agree that customer service is important, if ...

SAN JOSE, Calif.--(BUSINESS WIRE)--Extreme Networks, Inc. (Nasdaq: EXTR), a leader in cloud-driven Wi-Fi networking solutions, today announced that customers are reaping significant technical and ...

The MarketWatch News Department was not involved in the creation of this content. Frost & Sullivan: Health Recovery Solutions Receives the 2025 North American Customer Value Leadership Recognition for ...

41% of Optum patients who responded said they experienced reductions in the quality of care they receive at Hudson Valley medical practices after their purchase by Optum. About 36% of Optum patients ...