We've come a long way with phone technology since Alexander Graham Bell first spoke to Watson in 1876, but a Halifax businesswoman says we need a solid refresher on honing our telephone skills. Mary ...
TRUMBULL, Conn.--(BUSINESS WIRE)--Retailers know that poor customer service can impact satisfaction and reduce sales. But nearly half of retailers (42%) say there’s a lack of qualified workers 1 and ...
Britain is in the grip of a customer service crisis with inexperienced young staff needing training to clear and wipe tables, answer the phone and hold a spontaneous conversation, MailOnline can ...
SAN FRANCISCO--(BUSINESS WIRE)--Upwork (Nasdaq: UPWK), the world’s work marketplace, today announced the 10 most in-demand skills for technology, marketing, and customer service independent talent on ...
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