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A greater share of organizations that use process improvement methodologies than those who do not say they have seen major improvement in HCAHPS scores or other patient experience performance ...

As businesses try to do more with less and respond to economic pressures, they are naturally interested in reducing costs by improving processes throughout their organizations. A number of ...

Process improvement is about identifying and addressing inefficiencies that waste resources and add cost. Analysis is carried out to determine which processes and process steps are value-adding or non ...

Lean Six Sigma is a set of tools used to improve organizational processes. One tool, DMAIC, improves existing processes.

Management practices are seldom subjected to process improvement. This is most likely to be true in small to mid-size companies. The management practices established early in the life of a company ...

In the early 2000s, Motorola struggled with product defects and a decline in customer satisfaction. To improve its business processes and regain its competitive edge, Motorola turned to Six Sigma.

Dana Miranda is a Certified Educator in Personal Finance, creator of the Healthy Rich newsletter and author of You Don't Need a Budget: Stop Worrying about Debt, Spend without Shame, and Manage Money ...