This study aimed to streamline workflow from arrival to premedication by decreasing patient wait time to increase value in a high-volume academic outpatient oncology infusion unit. The streamlining ...

Lean and Six Sigma are the perfect pair for improving customer value by reducing waste, boosting productivity, and reducing defects and variations in products and services. Lean Six Sigma combines two ...

The growth of scientific management in the early 20th century equipped the business community with various tools designed to reduce costs and improve efficiency. In most companies today, organized ...

National Medical Billing Services Vice President of Operations, Lewis Custer, penned a piece on utilizing better process tools in the April 2015 ASCA Journal. Technology is changing the face of ...