Remote access software enables you to access everything on your computer from anywhere. And perhaps more importantly, it lets you take control of someone else's computer. It's extremely useful for ...

While TeamViewer makes it easier for non-technical users, it has quickly become a favorite tool for most scammers. For the ...

This guide was reviewed by a Business News Daily editor to ensure it provides comprehensive and accurate information to aid your buying decision. Spreadsheets, documents, file folders – they’re all ...

Do you use a remote support app to help diagnose problems with relatives' phones? Survey shows just how popular this is.

Version 4.3 introduces advanced memory management enhancements for Remote Support clients and relays. These optimizations significantly reduce micro-lags observed during peak hours, particularly when ...

It’s estimated that between 25 and 30% of the U.S. workforce will likely work from home one or more days a week in 2023 and beyond. This means tech support and help desk workers, many of whom may also ...

Before the Covid-19 pandemic, remote support services and tech support were important to maintaining a smooth workflow within any company. However, once the pandemic hit in the early months of 2020, ...

Chances are you are digging through an inbox overflowing with advice on how to support the current monumental shift towards remote work. I hesitate to add to the pile, but this isn’t an article on ...

Some of you may have seen me tweeting recently about a little experiment that I have going on where I'm using a small PC (perhaps we can call it a netbook, but that's a semantics issue) — the Nokia ...

The identity and access security vendor said that ‘a limited number of Remote Support SaaS customers’ were impacted in an attack this month. Identity and access security vendor BeyondTrust disclosed ...

One of Apple’s spring education announcements was iOS remote support for teachers in Apple Classroom. Remote support on iOS is something I never thought I’d see, but a global pandemic changed many ...