While TeamViewer makes it easier for non-technical users, it has quickly become a favorite tool for most scammers. For the ...

Do you use a remote support app to help diagnose problems with relatives' phones? Survey shows just how popular this is.

This guide was reviewed by a Business News Daily editor to ensure it provides comprehensive and accurate information to aid your buying decision. Spreadsheets, documents, file folders – they’re all ...

We’ve all offered remote assistance to friends and relatives over voice or video calls to solve their technical problems at some point. In fact, some of us are the go-to contact for people when they ...

When your business starts to grow, your technology needs grow right alongside it. What used to be simple-like resetting a ...

The Telecommuting Market is primarily driven by the widespread adoption of hybrid work models, increasing digital transformation initiatives, and rapid advancements in cloud-based collaboration tools.

Version 4.3 introduces advanced memory management enhancements for Remote Support clients and relays. These optimizations significantly reduce micro-lags observed during peak hours, particularly when ...

It’s estimated that between 25 and 30% of the U.S. workforce will likely work from home one or more days a week in 2023 and beyond. This means tech support and help desk workers, many of whom may also ...

Chances are you are digging through an inbox overflowing with advice on how to support the current monumental shift towards remote work. I hesitate to add to the pile, but this isn’t an article on ...

Before the Covid-19 pandemic, remote support services and tech support were important to maintaining a smooth workflow within any company. However, once the pandemic hit in the early months of 2020, ...

One of Apple’s spring education announcements was iOS remote support for teachers in Apple Classroom. Remote support on iOS is something I never thought I’d see, but a global pandemic changed many ...

Volkswagen adds smartwatch support to the myVW app, giving drivers quick access to key connected vehicle features.