When engineers first received the Bomgar appliance back in March, the company had just released a new version, so the new documentation did not match the user interface (UI) on the old appliance.

Remote innovation is redefining scale, sustainability and services in today’s digital workplaces. For all the noise around AI and digital disruption, another revolution is unfolding – one that may not ...

Remote desktop software like HelpWire aids real-time support for remote employees by slashing downtime and elevating the ...

Remote workers may no longer have to ship malfunctioning PCs back to the office to get them working thanks to out-of-band support. An unbootable PC is every remote worker’s nightmare. It usually means ...

Are you technically inclined and technically savvy? Do you enjoy troubleshooting? Can you explain technical issues in ...

Techserve, a leading service and systems integration provider today announced a pioneering alliance with global remote tech support services provider iYogi to provide on-demand remote tech support for ...

LOS ANGELES, June 18, 2025 (GLOBE NEWSWIRE) -- RemoteTech Breakthrough, a leading independent market intelligence organization evaluating remote work technologies, today announced that Avaza, a ...

Remote support company iYogi was caught using scare tactics to sell its services to naive customers. Can it win back our trust? As someone who’s been in this business since mammals were still the new ...